Support Board
Date/Time: Sun, 24 Nov 2024 10:55:27 +0000
ZenFire Profit/Loss Calculations on CLX
View Count: 1917
| [2013-10-09 15:59:58] |
| Viacheslav Malafeev - Posts: 88 |
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Hi, My profit/loss settings for CLX3-NYMEX are incorrect. I followed every step from here http://www.sierrachart.com/index.php?l=doc/helpdetails77.html, but it doesn't change anything. Here's what I get on Trade Activity Log: http://screencast.com/t/fzQQSIfy0MdS Other symbols (e.g. CLV3-NYMEX) display profit/loss correctly. Also, it affects quoting this symbol when trading from CTS T4 service (I usually trade with CTS, but use Zenfire datafeed as a source). Many thanks! V. Date Time Of Last Edit: 2013-10-09 16:02:00
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| [2013-10-10 09:31:48] |
| Viacheslav Malafeev - Posts: 88 |
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Any ideas??
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| [2013-10-10 15:57:10] |
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We have been thinking about this. The Symbol settings look correct for the symbol. Go to Trade >> Trade Activity Log >> Trade Activity. Select Edit >> Refresh Log. And uncheck Use Commission. Press Apply. Check the Trades again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-10 19:00:50
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| [2013-10-10 17:44:24] |
| Viacheslav Malafeev - Posts: 88 |
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Strangely enough, it started to work fine even without unchecking Use Comission. All I had to do was reboot my computer and restart SC.
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| [2013-10-10 18:59:57] |
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Restarting your computer was not necessary. We can see why a restart of Sierra Chart was needed and we will solve that problem with the new release coming out today. You should only have to do Edit >> Refresh Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-10 19:00:10
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