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Date/Time: Sun, 24 Nov 2024 09:56:51 +0000



App Crash

View Count: 1369

[2013-10-09 11:29:20]
infpz - Posts: 826
Problem Event Name: APPCRASH
Application Name: SierraChart.exe
Application Version: 700.0.0.0
Application Timestamp: 52460e63
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000005
Exception Offset: 00049a12
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 3f0b
Additional Information 2: d47fa9d28c87f47ea0b9aa8a17d027bc
Additional Information 3: f3b1
Additional Information 4: 42418398eb3c96908af1d469f041e11d

[2013-10-09 17:43:25]
Sierra Chart Engineering - Posts: 104368
We need more information about this. Is the problem reproducible? What are the steps that lead up to it.

Are any custom studies being used. If so, refer to help topic 17 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html

This crash report that is given, is of no use without further information.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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