Support Board
Date/Time: Sun, 24 Nov 2024 09:56:51 +0000
App Crash
View Count: 1369
[2013-10-09 11:29:20] |
infpz - Posts: 826 |
Problem Event Name: APPCRASH Application Name: SierraChart.exe Application Version: 700.0.0.0 Application Timestamp: 52460e63 Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18541 Fault Module Timestamp: 4ec3e3d5 Exception Code: c0000005 Exception Offset: 00049a12 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 3f0b Additional Information 2: d47fa9d28c87f47ea0b9aa8a17d027bc Additional Information 3: f3b1 Additional Information 4: 42418398eb3c96908af1d469f041e11d |
[2013-10-09 17:43:25] |
Sierra Chart Engineering - Posts: 104368 |
We need more information about this. Is the problem reproducible? What are the steps that lead up to it. Are any custom studies being used. If so, refer to help topic 17 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html This crash report that is given, is of no use without further information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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