Support Board
Date/Time: Sun, 19 Jan 2025 20:45:07 +0000
Trade Activity Log Version 1736
View Count: 1310
[2018-04-25 21:26:42] |
User701453 - Posts: 176 |
Just upgraded to Version 1736 this morning. The Trade Activity Log will only display trades 60 days back. Screen shot attached. |
[2018-04-26 22:28:37] |
User701453 - Posts: 176 |
Hello SC Support. Can I get some attention over here on this issue?? |
[2018-04-26 22:54:46] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log Beyond this, this is definitively something that will provide no support for. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-26 22:55:02
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[2018-04-27 01:25:53] |
User701453 - Posts: 176 |
Beyond this, this is definitively something that will provide no support for.
Interesting, that the Trade Activity log displayed all live trades from January to current date just fine with version 1721 that I had installed. Then when I install version 1736, Trade Activity log no longer displays all the trades. I have version 1717 installed on an older hard drive which I booted up and the Trade Activity log displayed all live trades from January just fine.. All the General Trade Settings in 1717 and 1736 are the same also. Yet, its my fault and you refuse to check your code base for any unexpected glitches. |
[2018-04-27 01:42:03] |
Sierra Chart Engineering - Posts: 104368 |
The section below the section we linked to is this one: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles It explains using a backup Trade Activity Log file. Also, when you start Sierra Chart, if you look in Trade >> Trade Service Log if there any Trade Activity records being filtered or any errors encountered, that will be indicated. Check those lines and see if you notice a problem. We are not saying it is your fault, but we will not get involved in these issues. There is not some kind of fault in Sierra Chart but there could potentially be a problem if you go back and forth between versions due to a field change for the order quantity field. In this case, an older version will not be able to read the records from a newer Trade Activity Log file and records will be lost. But in this case you can rely on a backup Trade Activity Log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-27 01:47:19
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[2018-04-27 05:01:28] |
Sierra Chart Engineering - Posts: 104368 |
Provide us the Trade Activity Log file here, that opens with the data you expect in an older version. We will see what we get in the latest version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-04-27 14:30:15] |
User701453 - Posts: 176 |
Trade Activity Log files for SC V1717 and SC V1736 attached.
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Private File Private File |
[2018-04-27 14:53:36] |
Sierra Chart Engineering - Posts: 104368 |
This is not what we need. We need the TradeActivityLog.dat file in the Sierra Chart installation folder. And we need the file that you are opening with an older version where you are seeing the data that you expect.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-04-27 15:01:16] |
User701453 - Posts: 176 |
TradeActivityLog.dat file attached from SC V1717
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Attachment Deleted. Private File |
[2018-04-27 15:23:38] |
Sierra Chart Engineering - Posts: 104368 |
Opening this Trade Activity Log in the latest version, this is what we see for the first two fills: ActivityType DateTime Symbol OrderActionSource OrderStatus InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID Note PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Fill 2017-06-09 13:04:26.008 NQM7 TransAct Trading order update (Filled) Filled 27335 32248843 Limit 1 Sell 5821.0000000 5821.0000000 1 31* Open -1 23752842 Fill 2018-01-04 10:37:52.000 NQH8 TransAct Trading historical fills data (Restored) Filled 33920030 1 Sell 6607.0000000 31* 24816188 And we do see the corresponding trades for those on the Trades tab. Trade Activity Log: File read result: 1519 records inserted. 264 fill records inserted. 0 records filtered. | 2018-04-27 11:07:41 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-27 15:24:01
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[2018-04-27 15:33:16] |
User701453 - Posts: 176 |
Ok. So I have to boot up the backup hard drive with SC V1717 every time I want to review trades going back more then 60 days?? As I do not get more then 60 days on V1736. I have attached the TradeActivityLog.dat file from V1736. As a side note V1717 is SC 32bit and V1736 is SC 64bit. Not sure if that would make a difference or not. |
Private File Attachment Deleted. |
[2018-04-30 14:24:46] |
User701453 - Posts: 176 |
Ok, can I get an update on this issue??
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[2018-04-30 18:58:21] |
Sierra Chart Engineering - Posts: 104368 |
So I have to boot up the backup hard drive with SC V1717 every time I want to review trades going back more then 60 days?? Trade Activity Log: Importing and Exporting Data There is no problem at all with the current version in regards to the Trade Activity Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-30 18:59:00
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