Support Board
Date/Time: Sun, 19 Jan 2025 20:38:40 +0000
connectivity issue
View Count: 616
| [2018-04-23 13:35:11] |
| User17052 - Posts: 30 |
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Hi, I am constantly getting disconnected on my both computers. Other platforms are working well. I use CQG. Please treat this as URGENT as it is preventing me from trading. Call me on 949.378.6294 for any question. Thanks. |
| [2018-04-23 18:18:24] |
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We have no control over CQG connectivity problems. For connectivity issues, refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Also update Sierra Chart now by following these instructions: Software Download: Fast Update Definitively update. And also make sure you are connected to CQG from only one copy of Sierra Chart. CQG only allows one connection per account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-23 18:19:08
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