Support Board
Date/Time: Mon, 20 Jan 2025 11:25:32 +0000
New Free Trial account requires activation
View Count: 1472
| [2018-04-22 15:15:50] |
| User605428 - Posts: 1 |
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I have just downloaded and installed Sierra Chart for the first time, and then created a free trial account. However, it said the account requires activation and the message log is found with the following warning Message log: "Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-04-22 05:02:57 * " So what should I do now in order to activate the free trial account? Thank you very much. |
| [2018-04-22 18:53:51] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you can request another trial, up to a total of 30 days assuming you have not already received those trial days previously. After this you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-03 00:22:16] |
| User142407 - Posts: 1 |
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Please activate my free trial account
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| [2018-06-04 19:21:17] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you can request another trial, up to a total of 30 days assuming you have not already received those trial days previously. After this you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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