Support Board
Date/Time: Sun, 19 Jan 2025 17:43:47 +0000
[Programming Help] - Inquiry about missing data for ES symbol
View Count: 998
| [2018-04-18 20:58:36] |
| User536105 - Posts: 36 |
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I found that I lost the data from 2014-6-11 to 2015-3-10 and 2015-6-10 to 2016-9-6. May I know how can I fix the problem? Thank you.
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| [2018-04-19 00:05:26] |
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Are you using the Continuous Contract option on the chart do you know? If so, here are the instructions to re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-19 04:47:35] |
| User536105 - Posts: 36 |
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I have tried the above methods but still failed... How do I know if I downloaded the max daily bar data if that's the issue which caused me missing data?
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| [2018-04-19 05:16:09] |
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We are quite certain on your account you are not encountering any restrictions. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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