Support Board
Date/Time: Sun, 24 Nov 2024 09:44:46 +0000
Position & P&L Only Displays for 10 Seconds
View Count: 1946
| [2013-10-08 02:27:39] |
| Velocity DTG - Posts: 2 |
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I recently upgraded SC and Interactive Brokers TWS software. I am presently using TWS Build: 940.4 and SC Ver: 1032. I use the SC trade DOM and it works properly for orders and attached brackets. When an order is filled the position and P&L on the DOM, as well as the trade window, display correctly for about 10 seconds and then position turns to flat and P&L naturally disappears. Position does show correctly on the Orders and Positions window and also on the TWS software. It would not be any hardship to downgrade the SC and/or TWS software version. Should that be a solution kindly advise version number(s)to use. The message log follows should it be of assistance. Thank you, Jeff Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-10-07 21:52:33 The network socket is connected. | 2013-10-07 21:52:33 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-10-07 21:52:33 TWS server version: 69 | 2013-10-07 21:52:33 IB: Connected. | 2013-10-07 21:52:33 IB Account information received. | 2013-10-07 21:52:33 Connected to IB Demo or Simulated account. | 2013-10-07 21:52:33 Connected to IB Financial Advisor account. | 2013-10-07 21:52:33 Next valid order ID: 108 | 2013-10-07 21:52:33 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-10-07 21:52:33 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-10-07 21:52:33 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-10-07 21:52:33 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-10-07 21:52:33 Next valid order ID: 108 | 2013-10-07 21:52:33 IB Account information received. | 2013-10-07 21:52:33 Connected to IB Demo or Simulated account. | 2013-10-07 21:52:33 Connected to IB Financial Advisor account. | 2013-10-07 21:52:33 Starting updates for: ES-201312-GLOBEX | 2013-10-07 21:52:33 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-10-07 21:52:33 Subscribing to symbol: ES SecType: FUT Expiry: 201312 Exchange: GLOBEX Currency: Multiplier: | 2013-10-07 21:52:33 HD Request # 3 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: ib | 2013-10-07 21:52:33 HD Request # 3 - Starting date and time in file: 2013-10-07 21:52:01.0 | 2013-10-07 21:52:33 HD Request # 3 - Requesting a total of 0 days and 4832 seconds. | 2013-10-07 21:52:33 HD Request # 3 - IB Backfill - Seconds requested: 4832. Seconds Remaining: 0. | 2013-10-07 21:52:33 HD Request # 3 - Requesting 4832 Seconds of data at 30 secs with ending Date-Time at 2013-10-07 23:02:33 for ES-201312-GLOBEX | 2013-10-07 21:52:33 HD Request # 3 - Processing historical data message from TWS | 2013-10-07 21:52:34 HD Request # 3 - Receiving Intraday data for ES-201312-GLOBEX starting at 2013-10-07 20:42:00 | 2013-10-07 21:52:34 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-10-07 21:52:30 | 2013-10-07 21:52:34 HD Request # 3 - Received 142 records and wrote 1 records from 2013-10-07 20:42:00 to 2013-10-07 21:52:30. | 2013-10-07 21:52:34 HD Request # 3 - Received 142 records from 2013-10-07 20:42:00 to 2013-10-07 21:52:30 (70.5 minutes) and wrote 1 record for ES-201312-GLOBEX | 2013-10-07 21:52:36 HD Request # 3 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-10-07 21:52:36 Real-time intraday chart data file updates started for ES-201312-GLOBEX | 2013-10-07 21:52:36 IB: Requesting historical order fills for account DF102055 | 2013-10-07 21:52:38 IB: Requesting historical order fills for account DU102056 | 2013-10-07 21:52:38 IB: Requesting historical order fills for account DU102057 | 2013-10-07 21:52:38 Requesting market depth updates for: ES-201312-GLOBEX if supported. | 2013-10-07 21:52:38 Message from IB: Market depth data has been RESET. Please empty deep book contents before applying any new entries.. IB Error Code: 317. Request ID: 100002. | 2013-10-07 22:21:30 Message from IB: Market data farm connection is broken:usfuture. IB Error Code: 2103. Request ID: -1. | 2013-10-07 22:21:30 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-10-07 22:21:31 |
| [2013-10-08 02:51:45] |
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This could be the result of a different Trade Account selected on the Trade Window for the Trade DOM or chart as compared to the account that actually contains the position. You can see all of the positions in Trade >> Trade Orders and Positions >> Positions. If you have the proper trade account selected as explained here: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount And still the position shows flat when there is a position, then use the Order Fill Calculated Position: http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#OrderFillCalculatedPosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-08 02:52:15
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| [2013-10-08 12:53:01] |
| Velocity DTG - Posts: 2 |
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Thank you but that is not the case, I viewed each account. The order was placed on the trade DOM and appeared in the TWS software in the expected account. Kindly let me know should you require additional information. In reviewing release notes, this precise problem has been reported previously (for those using Interactive Brokers TWS with SC)and supposedly had been fixed with the release of the SC version that I am using. That is not the case in my experience. To repeat, It would not be any hardship to downgrade the SC and/or TWS software version. Should that be a solution kindly advise version number(s)to use. , the version of TWS and SC that are known to work together properly would be appreciated if that is the only solution.The Trade DOM is my reason for using SC. Thank you for a prompt response. Jeff |
| [2013-10-08 15:25:04] |
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We see you are using a financial advisor account. This complicates things and is not related to a similar problem with nonfinancial advisor accounts. We do not have enough information from you to understand what is going on. We do not know what Trade Account you have selected and what account the positions are in. We do not know what position data TWS is sending and is listed in Trade >> Trade Orders and Positions >> Positions . We recommend using the Order Fill Calculated position as explained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-08 15:25:16
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