Support Board
Date/Time: Sun, 24 Nov 2024 08:04:07 +0000
Tick, TRin not dowwnloading
View Count: 1511
| [2013-10-07 16:37:36] |
| mohamed - Posts: 12 |
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hello i use IB and today my chart for TRIN , TICK and AD-NYSE are not downloading they were working fine on friday i made no chang could it be a problem with IB thanks |
| [2013-10-07 17:14:39] |
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Please provide us with a copy of the Message Log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2013-10-07 18:02:28] |
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We recommend using the Sierra Chart provided market statistics data instead of from Interactive Brokers. Refer to the instructions here: Http://www.sierrachart.com/index.php?l=doc/helpdetails66.html For this you will need Sierra Chart package 3. Let us know if you want to change your package to 3. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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