Support Board
Date/Time: Sun, 19 Jan 2025 15:23:57 +0000
Inquiry about failure to load data for GC(Gold) futures?
View Count: 938
| [2018-04-11 21:01:15] |
| User536105 - Posts: 36 |
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May I ask why there seems a failure to load data for GC(Gold) futures? I saw it just keeps saying "Waiting to download historical data" or "Downloading Continuous Contract Data". How should I handle the issue? Thank you for your kind help. |
| [2018-04-12 19:40:17] |
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To rule out any possible issues with the version you are running, although unlikely, follow the instructions here to update to the current version: Software Download: Fast Update If you still have a problem after the update, let us know what "Download" message you see on the chart if it persists. Also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-12 19:41:23
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