Support Board
Date/Time: Sun, 19 Jan 2025 15:11:33 +0000
Package 3 with CQG real time data
View Count: 1642
| [2018-04-10 16:21:32] |
| User387735 - Posts: 3 |
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Hi, I have a Package 3 account with CQG real time data as such will my historical data source derived from Sierra or will it be from CQG too ? |
| [2018-04-10 17:56:09] |
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It will be from CQG. For more information, refer to: CQG Trading Platform Service: What is Included Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-10 19:09:17] |
| User387735 - Posts: 3 |
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Thanks for your prompt reply. In that case, can you kindly enable my SC (all data services) so that I can access to the Historical Tick by tick chart (which is included my Package 3) like I used to have during my Trial ? Thanks in advance.
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| [2018-04-11 19:13:46] |
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Contact your broker and have them change your Sierra Chart service package to 5. After that is done, to ensure there is tick by tick data in the chart, set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-11 19:14:28
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