Support Board
Date/Time: Sun, 19 Jan 2025 12:32:16 +0000
Not Receiving Historical Data
View Count: 1488
| [2018-03-30 17:42:22] |
| QTrader08 - Posts: 5 |
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Hi, My issue is as follows: 1)used trial during trading evaluation; evaluation offered Rithimic DataFeed 2)at end of Sierra Charts trial, purchased package 5 for use during trading evaluation 3)decided to temporarily postpone evaluation and thus no longer had access to Rithmic 4)3wks remaining of usage purchased 5)switched to SC All Data but data not being updated; understanding was that historical data was part of package 5 How to resolve.... |
| [2018-03-30 21:15:27] |
| Mike_B - Posts: 16 |
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This is due to "Good Friday". Refer to the CME 2018 Holiday Schedule: http://www.cmegroup.com/tools-information/holiday-calendar.html |
| [2018-03-30 21:28:53] |
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In case post #2 does not answer your question, follow the instructions here to use the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service And make sure you are using the correct symbols: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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