Support Board
Date/Time: Sun, 19 Jan 2025 09:23:47 +0000
Selecting Service in Data/Trade Settings
View Count: 585
| [2018-03-27 00:53:58] |
| ray32796 - Posts: 2 |
|
I have an account with TransAct/Infinity Futures. When I open up the charts go to Global Settings-->Data/trade Settings the service box is greyed out. I am not able to choose another service like "DTC- Sub Instance [trading]". To do this I have to go to File-->New Instance which then gives me the option for this. My question is can I have the option to choose this without having to open another sub instance on my computer locally? I would like to use my instance of SC on my local computer as a client to connect to a SC DTC server instance on VPS. I was actually able to do this following the documentation, but I have to open a second instance each time and then input the information for the VPS all over again. I was hoping this could be saved and I would not have to open two instances each time. I did contact Infinity about this and they referred me here. Is this just something that affect the Isfinify AT w/SC version? Thanks for the help. I've attached a couple of images referencing what i was talking about.
Date Time Of Last Edit: 2018-03-27 00:54:17
|
Private File Private File |
| [2018-03-27 04:21:57] |
| |
|
. My question is can I have the option to choose this without having to open another sub instance on my computer locally?
Yes. You need a direct account to do this:Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-27 04:22:34
|
| [2018-03-27 06:05:13] |
| ray32796 - Posts: 2 |
|
Thanks for the information. Any chance just the DTC Sub Instance option could be added to the Infinity version?
|
To post a message in this thread, you need to log in with your Sierra Chart account: