Support Board
Date/Time: Sun, 19 Jan 2025 15:16:53 +0000
Missing Trade DOM Ask Volume Bars in Instance 1
View Count: 1443
| [2018-03-26 09:39:31] |
| nicktrader - Posts: 730 |
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Every now and then I don't see the Ask VolBars in Instance 1. Only the bid bars will be displayed. On the right hand side in the pic is the DOM of the "main instance". The display is faultless. |
 DOM Ask VolBars.png / V - Attached On 2018-03-26 09:36:47 UTC - Size: 20.44 KB - 353 views |
| [2018-03-26 14:19:05] |
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Make sure all instances of Sierra Chart are on version 1725 and at the time you see this, provide an image showing File >> Open Market Depth Window. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-26 14:19:17
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| [2018-03-26 14:35:27] |
| nicktrader - Posts: 730 |
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I am still using 1725
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| Instance 1.png / V - Attached On 2018-03-26 14:35:01 UTC - Size: 78.13 KB - 314 views |
| [2018-03-27 04:21:37] |
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This must be a CQG specific issue. We will need to do some testing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-27 10:59:20] |
| nicktrader - Posts: 730 |
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Is this really a specific issue ofCQG, because this error only occurs in the instances?
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| [2018-04-10 00:02:11] |
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We were not able to reproduce but we did some changes that we would definitively expect to help which have been released in 1730 but based on another thread apparently did not help. So not totally sure what we can do at the moment but we will keep this in mind. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-10 00:02:37
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| [2018-04-10 05:27:47] |
| nicktrader - Posts: 730 |
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No problem - On the main instance it runs perfectly
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