Support Board
Date/Time: Sat, 19 Apr 2025 09:58:41 +0000
Can I email to ask question?
View Count: 703
| [2018-03-24 02:57:19] |
| User255153 - Posts: 14 |
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Can I email to ask question? many of it need to screenshot and I'm familiar to receive email for answer? |
| [2018-03-24 04:12:45] |
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No. You need to use this Support Board which also supports attachments and email notifications.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-24 16:12:32] |
| MotorCityTech - Posts: 2 |
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I would like a recommendation as to which service pack and data service I would need: I only day-trade the SPY but place orders through my broker's platform. So I would be using Sierra mainly for charting the SPY and a few other S&P500 stocks only. Please advise. Thank you.
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| [2025-03-24 16:30:51] |
| John - SC Support - Posts: 39362 |
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For the Service Pack you would need to be on one of the "Integrated" packages in order to be able to get the real-time data into the system. The specific package you need depends on what you need for your charting. Refer to the following: Description of Service Packages and Pricing: Integrated Packages To activate a package, follow these instructions: Sierra Chart Purchase and License Information: Instructions For data, you would want to use our "U.S. Equities Consolidated Tape" exchange. Follow the instructions at the following link to setup this data: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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