Support Board
Date/Time: Sun, 24 Nov 2024 08:25:53 +0000
Cannot Change Users
View Count: 1410
| [2013-10-02 16:29:13] |
| User80136 - Posts: 3 |
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Since there are 2 trial users I cannot go from one account to the other ---------both using top step tried the cancel tried uninstalling then re installing and still cannot get it to work thanks |
| [2013-10-02 16:56:31] |
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We are not fully understanding this support request. Refer to the documentation here to Login with a different Sierra Chart account into Sierra Chart: http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#DifferentAccountName If you are having trouble connecting to CTS, provide the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We did locate what account you are using to login to Sierra Chart with and we have added some additional usage time to it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-02 16:57:32
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