Support Board
Date/Time: Sun, 19 Jan 2025 06:12:38 +0000
Error: #VALUE!
View Count: 980
| [2018-03-16 15:09:05] |
| User11942 - Posts: 298 |
|
Hello SC team, all of a sudden I start getting Alert Manager popping with that type of an error after update to 1716 few days back. Respectively no sound alerts being fired. My formulas for those alerts are very simple. E.g. =AND(CROSSOVER (ID1.SG1, 0), ID1.SG1>0) or =AND(CROSSOVER (ID1.SG1, ID1.SG2), ID1.SG1>ID1.SG2) and so on. That setup had been working for years until the latest update happened. I can't see any reasons for those errors rather that something has changed on the platform level recently. Do you want me to send a chartbook or a list of affected studies? Thanks.
|
| [2018-03-16 18:47:15] |
| |
|
We are aware of this. It will be resolved next week and we apologize for the delay. If you cannot wait, go back to a prior version: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-21 20:49:20] |
| User11942 - Posts: 298 |
|
Is the issue I posted here resolved now in 1721?
Date Time Of Last Edit: 2018-03-21 20:51:51
|
| [2018-03-21 21:07:26] |
| |
|
Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: