Support Board
Date/Time: Sun, 19 Jan 2025 06:30:14 +0000
New Instance
View Count: 1122
| [2018-03-15 16:09:21] |
| ktfroy - Posts: 85 |
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Can a New Instance be used for live trading? I am getting order rejection when attempted.
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| [2018-03-15 19:12:25] |
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Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-15 19:58:35] |
| ktfroy - Posts: 85 |
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Great. Why am I getting orders rejected?
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| [2018-03-15 20:50:37] |
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We do not know because we do not see the error message and have no knowledge of the context. Copy and paste it here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-16 16:41:44] |
| ktfroy - Posts: 85 |
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error message attached. I see I need to load the chart from the DTC server. Is it possible to change the symbol to DTC server through an existing chart -> chart settings -> find symbol ? I am not having success with this method. |
 3-15-2018 6-24-37 PM.png / V - Attached On 2018-03-16 16:40:59 UTC - Size: 14.89 KB - 245 views |
| [2018-03-16 18:45:16] |
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Refer to: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode) I see I need to load the chart from the DTC server. Is it possible to change the symbol to DTC server through an existing chart -> chart settings -> find symbol ? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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