Support Board
Date/Time: Sun, 19 Jan 2025 06:14:21 +0000
quotes stop updating
View Count: 693
[2018-03-14 17:55:51] |
User28682 - Posts: 233 |
All right, this has been going on here and there for a few months now. I watch US Steel (X) every day and the chart will just stop updating. Meanwhile X keeps trading and updating on my TradeStation quote page and my trading app TD Ameritrade. Other charts in SC are updating during this mishap at times. I also have green lights for SC showing I am live and supposedly updating. This is getting frustrating. Thanks Tom |
[2018-03-14 18:25:28] |
Sierra Chart Engineering - Posts: 104368 |
Contact TD Ameritrade about this. Or activate the US equities Exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Also refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-14 18:26:22
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[2018-03-14 18:34:55] |
User28682 - Posts: 233 |
"activate the US equities Exchange" So are you saying by paying for quotes already with SC the quotes aren't good? or live? |
[2018-03-15 20:08:27] |
Sierra Chart Engineering - Posts: 104368 |
At this time, the stock data is coming from TD Ameritrade. Not the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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