Support Board
Date/Time: Sun, 24 Nov 2024 08:47:15 +0000
Trading DOM
View Count: 1543
[2013-10-01 20:51:04] |
solano62 - Posts: 2 |
Hi: I was trading with DOM today -- and connecting my orders to Interactive Brokers. When my buy limit order triggered on the DOM -- all of a sudden everything went away on the DOM - I couldn't manage the existing postion there. Can you help with that? Why did it do that? |
[2013-10-01 21:15:07] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you are on the latest version of Sierra Chart. Update with Help >> Download Current Version. Make sure you have the correct Trade Account selected: https://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount If you still have a problem, please explain exactly what "went away". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-10-01 21:22:29] |
solano62 - Posts: 2 |
I am using the most recent version of Sierra. I am using TWS build 940.3a When you trigger a position on the dom - it shows a green bar to the left that tracks your P/L and position, etc. That completely went away after it triggered. |
[2013-10-01 21:31:31] |
Sierra Chart Engineering - Posts: 104368 |
Look at the Trade >> Trade Orders and Positions >> Positions tab and look to see if the correct Position is displayed there with the correct average price. And make sure the account number for the position is as expected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-01 21:31:58
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