Support Board
Date/Time: Sun, 19 Jan 2025 03:22:51 +0000
Problems in versions higher than 1712
View Count: 814
| [2018-03-09 19:59:03] |
| User288495 - Posts: 11 |
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1. After update from 1712 to 1713 the Triggering Price for StopLimit order is set to index+basis no matter what I choose in the Global Settings >> Data/Trade Service Settings 2. After update from 1713 to 1715 (to fix problem number 1 and it is not fixed) i can not send OCO order and i get this error: New order rejected - BitMEX Trading Direct error: Invalid ordType for execInst. Internal Order ID: 693. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-09 18:48:03 * After I reinstalled the previous version (1712) everything works fine. |
| [2018-03-10 09:16:18] |
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1. This is now resolved in version 1716. 2. Not totally sure what the cause of this is. However, see if you still have a problem with this in version 1716. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-10 09:16:37
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