Support Board
Date/Time: Sat, 18 Jan 2025 23:15:36 +0000
Unknown proxy server error
View Count: 1399
| [2018-02-23 01:29:39] |
| User202243 - Posts: 7 |
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I am getting unknown server, then unknown response error. I have referred to your solutions, but no success. It does not look like my computer has a proxy address. I have a Sierra Chart 858 login box that does not have a block for HTTP proxy. Please help.
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| [2018-02-23 03:11:06] |
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That is a very old version. You will need to update to the current version of Sierra Chart. You can download Sierra Chart from this page: Software Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-23 03:39:06] |
| User202243 - Posts: 7 |
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Really don't want to do that, if at all possible. I have many folders already set up that I would have to recreate. Also have a technical study add-on that I don't think I can get on the new version. Any way to work around this?
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| [2018-02-23 04:24:55] |
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You should be able to open your Chartbooks in the new version without a problem. We would expect the global configuration though would not be updated when you update from such an old version. But the Chartbooks will open. In regards to: Also have a technical study add-on that I don't think I can get on the new version.
Do you have the source code for this? This is not a problem to make any custom study work on the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-23 13:13:36] |
| User202243 - Posts: 7 |
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Thank you for offering, but I was able to use your instructions to upgrade successfully. Technical study and folders all came along! Back in business again.
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| [2018-02-23 17:50:02] |
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OK this is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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