Support Board
Date/Time: Sat, 18 Jan 2025 23:20:04 +0000
connection error
View Count: 1012
[2018-02-21 13:38:59] |
User778250 - Posts: 2 |
TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2018-02-21 07:37:28 TransAct Trading | Bridge process is not running! | 2018-02-21 07:37:30 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2018-02-21 07:37:30 DTC Client socket (103) | Creating socket. | 2018-02-21 07:37:30 DTC Client socket (103) | Connecting to IP: 127.0.0.1. | 2018-02-21 07:37:30 DTC Client socket (103) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-02-21 07:37:33 * DTC Client socket (103) | Initiating close of socket by core. | 2018-02-21 07:37:33 DTC Client socket (103) | Closed. | 2018-02-21 07:37:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-02-21 07:37:33 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-21 07:37:33 TransAct Trading | Disconnected. | 2018-02-21 07:37:36 Will reconnect to the server in 110.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-21 07:37:36 Please help - have unistalled Norton and restarted several times - no luck!!! |
[2018-02-21 16:51:16] |
Sierra Chart Engineering - Posts: 104368 |
This is the information we have on this: https://www.sierrachart.com/index.php?page=doc/TransAct.php#BridgeConnectionError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-02-22 04:13:47] |
User165139 - Posts: 1 |
TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2018-02-21 22:10:42 TransAct Trading | Bridge process is not running! | 2018-02-21 22:10:48 TransAct Trading | Connecting to the server 127.0.0.1. Port 12545 | 2018-02-21 22:10:48 DTC Client socket (142) | Creating socket. | 2018-02-21 22:10:48 DTC Client socket (142) | Connecting to IP: 127.0.0.1. | 2018-02-21 22:10:48 DTC Client socket (142) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-02-21 22:10:48 * DTC Client socket (142) | Initiating close of socket by core. | 2018-02-21 22:10:48 DTC Client socket (142) | Closed. | 2018-02-21 22:10:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-02-21 22:10:48 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-21 22:10:48 TransAct Trading | Disconnected. | 2018-02-21 22:10:51 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-21 22:10:51 This is going on for about an hour now. I have not changed any of my pc settings! Bridge icon appears on the taskbar and then disappears within a few seconds! |
[2018-02-22 04:30:29] |
Sierra Chart Engineering - Posts: 104368 |
You need to contact TransAct for help with this. This is not within our control.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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