Support Board
Date/Time: Sat, 18 Jan 2025 19:36:59 +0000
moved trenlines and Fibs
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[2018-02-18 16:17:10] |
Crtfyd - Posts: 281 |
VS 1689 Ever since I downloaded this version, when I sign on the next day, my trendlines and Fib lines are off, by a lot. I assume this might be bc of the downloading of historical data on startup, but I use TransAct. Ikn. But I have to redo the levels and tools. As you can see from the uploaded picture, the yellow trendline is way off of where it was drawn yesterday. The trendline was drawn on the tops leading down into the open. So the shape/direction is still the same, its just at different prices than it was drawn. Also the thin blue line is the Fib "Price Retracement " tool. The bottom (0%-2722.25) line is the same, but the top (100%-now 2733.00) line isnt where I put it yesterday. This pic as I started Sierra Charts this Sun morning. http://www.sierrachart.com/image.php?Image=1518969969796.png I redrew where they were yesterday in this pic: http://www.sierrachart.com/image.php?Image=1518970565772.png |
[2018-02-18 16:45:38] |
Sierra Chart Engineering - Posts: 104368 |
. I assume this might be bc of the downloading of historical data on startup, but I use TransAct. Ikn. Yes this is the problem. And we are declining further support on this issue. We have no control over that data.For reliable and consistent data use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed This is precisely why we have developed and offer that data feed. Case closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-25 07:28:45
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