Support Board
Date/Time: Sun, 24 Nov 2024 06:04:31 +0000
Invalid Chartbooks (cht) and Backups (cbak)
View Count: 1840
| [2013-09-27 02:17:52] |
| User22396 - Posts: 191 |
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from the other day i have 7 chartbooks as well as the respective backups that are now invalid..."The Chartbook file is not a valid Chartbook" anything i can do to restore? |
| [2013-09-27 04:44:18] |
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If Sierra Chart says a Chartbook is not valid, then it is no longer valid for unknown reasons. Check among all of the available backup Chartbook files: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook This is the only advice we can offer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-27 12:10:02] |
| User22396 - Posts: 191 |
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yeah i already tried the backups...both the chartbooks and the backups say the same..."The Chartbook file is not a valid Chartbook" |
| [2013-09-27 16:26:20] |
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Attach one of the Chartbooks here which gives this error, following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile We will see what the problem is. You can make the file private so only we can see it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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