Support Board
Date/Time: Sat, 18 Jan 2025 13:18:11 +0000
User Question
View Count: 670
| [2018-02-15 17:52:15] |
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HI, IHAVE SUBMITTED COUPLE REQUESTS BEFORE BUT ALL I GOT IS THE INSTRUCTION MANUAL. I HAVE TRIED ALL THOSE INSTRUCTIONS AND COUPLE GUYS AT AMP (MY BROKER) HAVE ALSO TRIED TO SORT IT OUT BUT I CAN'T SEEM TO GET THE CHARTS OR THE STRIKE PRICES. I REQUEST THAT ONE OF YOUR TECH EXPERT SHOULD HELP ME OUT. SO PLEASE EMAIL ME THE CONTACT PERSON'S DIRECT PHONELINE OR EMAIL.
Sierra Chart Support |
| [2018-02-15 18:43:26] |
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OK please follow our instructions. This is not something we are going to help with over the phone or by email. We are not the provider of that options data and we have no control over it. When you follow the instructions here: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#OptionsSymbolFormat Do you get a listing of the option symbols for a particular futures contract? We must have that question answered. We will then come back with another question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-15 18:44:00
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