Support Board
Date/Time: Sun, 24 Nov 2024 07:48:55 +0000
IB orders not shown on chart
View Count: 1505
| [2013-09-26 20:56:30] |
| sierrawaves - Posts: 6 |
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Since upgrading to the version 1025, limit orders initiated from IB Trader Workstation are not showing on the charts. Only the position line is displayed. Is this an error or am I missing a setup parameter ? |
| [2013-09-26 21:13:23] |
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You need to set the Instance setting to Client ID 0 in Sierra Chart. This is explained at step 7 here: http://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-26 21:15:26] |
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Also make sure you have the correct Trade Account selected: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-27 17:23:43] |
| sierrawaves - Posts: 6 |
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Both settings were correctly set. I triggered a limit order from SC and it showed both on the chart and in the list of pending orders on the IB workstation, but it doesn't work the other way around.
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| [2013-09-27 17:41:33] |
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If it is not working the other way around, this is outside our ability to help with. You will need to rely upon Interactive Brokers assuming they will help you with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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