Support Board
Date/Time: Sat, 18 Jan 2025 18:29:38 +0000
Data and chart problem
View Count: 736
| [2018-02-13 18:11:25] |
| bala - Posts: 74 |
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Please refer to ZS-201803. The price is around 1000 yet sierra chart shows values in 100000. The source is IB but IB charts show values in the 1000s. Is it IB data / CME data that is correct (meaning the the values in 100000 are legitimate)? Is it corrupt data problem? Has IB charts filtered the data? Or is it the problem of Sierra charts? Thanks |
Private File |
| [2018-02-13 19:50:15] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that, Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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