Support Board
Date/Time: Sat, 18 Jan 2025 18:19:48 +0000
Data issue - some stocks are not updating
View Count: 662
| [2018-02-08 14:34:01] |
| Kinobe - Posts: 86 |
|
can u fix that as soon as possible, please!
|
| [2018-02-08 14:48:01] |
| |
|
Checking. Give us one of the symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-08 15:00:50] |
| Kinobe - Posts: 86 |
|
ok had to restart all, and it s updating as normal. thanks |
| [2018-02-08 15:06:43] |
| |
|
Ok. We saw no problem from our side but if you know what was one of the symbols, we will check it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-08 15:07:03
|
| [2018-02-09 07:03:37] |
| |
|
We found the problem. Now fixed. Was due a major performance improvement made with relaying realtime data to lower lantency.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: