Support Board
Date/Time: Sun, 24 Nov 2024 06:04:33 +0000
User Email Question - Lost Crosshair
View Count: 1667
| [2013-09-23 16:14:50] |
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I have lost my crosshair and have tried changing the color and style. Do you have any other suggestions to try? Sierra Chart Support |
| [2013-09-23 17:09:52] |
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Refer to the documentation for this here: http://www.sierrachart.com/index.php?l=doc/doc_Tools.html#ChartValues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-23 19:21:12] |
| User11631 - Posts: 9 |
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Hi Support, I have tried everything included in the documentation link for the ChartValues and still do not have a crosshair cursor. In addition to the suggestions in the link above, I have also tried changing the color and style as mentioned with no luck. Can someone take a look and give me an idea of the problem? Thanks, Pat |
| [2013-09-24 16:43:28] |
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So the tool is selected with a checkmark by Tools >> Chart Values? And you have left clicked on the chart and you do not see it? Make sure that you have Global Settings >> Tool Settings >> Chart Values >> Always Active When Selected disabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-24 18:35:32] |
| User11631 - Posts: 9 |
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Disabling this option fixed the problem. Maybe this should be added to the documentation for future reference. "Make sure that you have Global Settings >> Tool Settings >> Chart Values >> Always Active When Selected disabled." Thanks, |
| [2013-09-25 04:48:23] |
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Documentation has now been updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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