Support Board
Date/Time: Sat, 18 Jan 2025 04:59:12 +0000
Real-time feed not working
View Count: 805
| [2018-01-19 14:09:20] |
| nathanpuri - Posts: 9 |
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I paid the fees, activated, signed the agreements, restarted the software, and still no real-time feed. What's missing? Thank you
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| [2018-01-19 15:31:50] |
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You have activated one of the lower cost CME Exchange Options, which requires a funded trading account with a supported Trading service. Please refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support |
| [2018-01-19 17:13:03] |
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Who is your futures broker?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-19 18:58:59] |
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If you have an Interactive Brokers account, then we are going cancel the renewal of the higher-priced CME exchange on your account because you do not need that. Confirm that you have an Interactive Brokers account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-19 18:59:16
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