Support Board
Date/Time: Sat, 18 Jan 2025 04:51:51 +0000
BMF real time data issues
View Count: 756
| [2018-01-18 11:46:40] |
| Marcelo - Posts: 13 |
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Hi Support, I am not receiving real time data from BMF exchange. Can you please check it? It started today, Jan 18th. No issues yesterday. Thanks, Marcelo |
| [2018-01-18 14:58:49] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-18 15:04:54] |
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We have contacted our data provider Barchart about this. We do apologize for the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-18 19:37:57] |
| Marcelo - Posts: 13 |
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Thanks. Let me know when data is back from them. It is unavailable all day long so far.
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| [2018-01-18 19:40:38] |
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Yes we know. This is not good. Barchart said they contacted their upstream provider about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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