Support Board
Date/Time: Sat, 18 Jan 2025 04:53:21 +0000
Transact Futures account new setup
View Count: 1208
| [2018-01-18 02:19:41] |
| User632169 - Posts: 1 |
|
Hi I opened an account with transact futures and trying to use your software I did figure out how to connect it but 2 Issues 1 How to I configure level 5 So I can use TPO Charts ? 2 I have issue when placing orders see below Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 518304. Service Order ID: (none). Symbol: NQH8 | 2018-01-17 21:14:29 * I did use Sierra in th epast with CQG so maybe some setting have to be changed? I did change the Loging and do recive DATA from Trasact so not sure whats the problem Thanks |
| [2018-01-18 22:32:07] |
| |
|
We apologize for the delay. Your trial account is already on service package 5. There should be no restrictions in this regard. 1. Here are the instructions for TPO Profile Charts: Time Price Opportunity (TPO) Profile Charts 2. This is now enabled for your account. You should now be able to trade live. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-18 22:32:17
|
To post a message in this thread, you need to log in with your Sierra Chart account: