Support Board
Date/Time: Fri, 17 Jan 2025 23:32:51 +0000
Interactive Brokers US Futures Datafeed issue
View Count: 1130
| [2017-12-29 12:40:19] |
| Bitboy - Posts: 13 |
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Hello, I am using Interactive Brokers Datafeed for Charting and Trading... now i have a problem with e-mini DOW, S&P and NQ! on the 17. December 2017 there is a big Candle as you can see on the Screenshot! Thats a problem for me, because some studies show the false data and on the TWS the data is correct http://www.sierrachart.com/image.php?Image=15145510847.png I use the correct Contract, i hope you can help me |
| [2017-12-29 18:10:26] |
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1. Make sure Sierra Chart is set to use to Sierra Chart Historical Data service as explained in this section here: Interactive Brokers Trading Service: Using Sierra Chart Historical Data 2. After that, follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-29 18:11:30
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| [2017-12-29 21:42:11] |
| Bitboy - Posts: 13 |
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Yeah it works for historical data... but not in real time, hm i think i just had to live with that issue?
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| [2017-12-29 22:16:43] |
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The proper solution is to use the Sierra Chart Real-time and Historical Exchange Data Feed for data: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-30 05:07:10
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