Support Board
Date/Time: Fri, 17 Jan 2025 22:46:43 +0000
Sc Historical Data - ASX 1min Intraday data fail to download
View Count: 1213
| [2017-12-27 19:34:37] |
| amoeba - Posts: 10 |
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Hi, I am getting an error while trying to download historical ASX intraday data (1min bars) from the SC historical data service. Last date I have had success is the 8th Dec. Daily historical bars are still downloading, just not the intraday 1min data. HD Request # 5 | Error downloading historical Intraday data for CBA.AX. Historical data file not available for symbol. | 2017-12-27 13:28:18 |
| [2017-12-28 18:21:44] |
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This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-28 18:36:15] |
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Actually this is not fully resolved. We realize that you will need to perform a Full Reset of the symbol settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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