Support Board
Date/Time: Sun, 24 Nov 2024 09:38:16 +0000
Still can't get Intra Day data
View Count: 2526
| [2013-09-18 19:28:09] |
| jhobbs92 - Posts: 3 |
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I still after purchasing the level 5 package can not get intra day data. Please help
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| [2013-09-18 19:37:53] |
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For what markets do you need Intraday data for? Stocks, futures, Forex?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-27 04:25:02] |
| XxBrianxX - Posts: 3 |
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I cant get intraday data either for futures, crude, gold, ES, TF, YM, NQ minis I am trying to use SC data feed the quotes are not correct and not real time.
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| [2013-09-27 05:19:21] |
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Refer to this information here about Futures data: http://www.sierrachart.com/index.php?l=doc/data.php#FuturesData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-27 06:22:40] |
| XxBrianxX - Posts: 3 |
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I have followed these instructions and the time on the chart is hours behind my clock and the quote is not correct for ES. its quoting 1694.25 with a time of 17:14:59 it is now 02:21 AM EST and ES quote is 1691.5
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| [2013-09-27 06:29:28] |
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If you want real-time futures data, you are going to need to get this from a real-time futures data provider or from a trading service that provides futures data. We support many of them. They are all listed here: http://www.sierrachart.com/index.php?l=doc/data.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-27 06:40:06] |
| XxBrianxX - Posts: 3 |
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I have TD Ameritrade but they stated they dont provided futures quotes outside the TOS platform.
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| [2013-09-27 09:22:49] |
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This is true. So you will have to use a different trading service or use a paid data feed. We plan to be offering our own CME data feed in the coming weeks. And you can use it with TD Ameritrade to get the exchange fee waiver. The price will be 35 USD per month. This is in addition to the price of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-01 00:44:00] |
| jhobbs92 - Posts: 3 |
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I am still unable to get any intraday charts. Could this be the fact that I'm not using one of the service providers? I'm trying to look at these charts after hours, not real time.
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| [2013-10-01 21:36:33] |
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One problem is that your account is expired. Or at least the account that you have used to post your message on this Support Board. Maybe you have another account. Tell us what symbol you want a chart of. Open that Intraday chart and then post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-01 21:37:53
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| [2013-10-02 18:03:14] |
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Let us know if you still need help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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