Support Board
Date/Time: Fri, 17 Jan 2025 22:45:05 +0000
Not receiving data - again
View Count: 1041
[2017-12-26 13:35:40] |
User466220 - Posts: 43 |
Real time data not coming through for any symbols in pre market.
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[2017-12-26 15:10:31] |
Ryan Kane - Posts: 9 |
Confirmed here. I see no NYSE MKT data for December 26.
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[2017-12-26 15:22:18] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-12-26 15:29:36] |
Sierra Chart Engineering - Posts: 104368 |
This is caused by some network issue on the Barchart side. They have been notified. We do apologize for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-12-26 23:26:46] |
Sierra Chart Engineering - Posts: 104368 |
The missing US equities data has now been filled in. Follow the instructions here to download any missing data in Intraday charts: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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