Support Board
Date/Time: Sun, 24 Nov 2024 05:33:07 +0000
User Email Question - TT Connection issues
View Count: 1324
[2013-09-18 16:44:37] |
Sierra Chart - Max - Posts: 5730 |
User Message: I keep losing connection to the TT fix adapater. There are no issues at my clearing firm and my internet seeems fine. I am not getting any data loss when I tracert my connection to the IP addresss. Software version: 1025 | 2013-09-18 11:29:34 Usage end date: 2013-10-10 | 2013-09-18 11:29:34 Sierra Chart Historical Data Service is included. | 2013-09-18 11:29:34 Active service: TT FIX | 2013-09-18 11:29:34 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-09-18 11:29:34 2013-09-18 11:29:34 Local computer clock time | 2013-09-18 11:29:34 2013-09-18 15:29:34 GMT time | 2013-09-18 11:29:34 2013-09-18 11:29:34 Time zone adjusted time | 2013-09-18 11:29:34 Time difference to server time: 3 seconds. | 2013-09-18 11:29:34 Program path: C:\SierraChart\ | 2013-09-18 11:29:34 Data Files path: C:\SierraChart\Data\ | 2013-09-18 11:29:34 OS Version Number: 6.0 | 2013-09-18 11:29:34 ... ... ... TT Price Feed FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-09-18 11:34:04 TT Price Feed FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-09-18 11:34:04 TT Price Feed FIX Session: Socket closed without completing the logout sequence. | 2013-09-18 11:34:04 Disconnected from TT FIX Price Feed session. | 2013-09-18 11:34:04 Connection to the external service has been lost. | 2013-09-18 11:34:04 TT FIX: Disconnecting from Orders session. | 2013-09-18 11:34:04 TT Orders FIX Session: Sending a Logout message. | 2013-09-18 11:34:04 TT FIX: Disconnected. | 2013-09-18 11:34:04 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-09-18 11:34:04 TT Orders FIX Session: Received a Logout message. Text = Received logout | 2013-09-18 11:34:04 TT Orders FIX Session: Logged out and disconnected. | 2013-09-18 11:34:04 Disconnected from TT FIX Orders session. | 2013-09-18 11:34:04 TT FIX: Connecting. | 2013-09-18 11:34:09 Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... | 2013-09-18 11:34:09 The network socket is connected. | 2013-09-18 11:34:09 Sierra Chart Support |
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