Support Board
Date/Time: Fri, 17 Jan 2025 22:50:14 +0000
can't place order with version 1672 or 1674
View Count: 755
| [2017-12-22 15:52:46] |
| User99934 - Posts: 227 |
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(Order reject). Info: All three orders in bracket order must have matching quantities. Internal Order ID: 1246. older version 1670 works fine. |
| [2017-12-22 17:57:30] |
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For now stay on version 1670. Here are the instructions to go back to that version: Software Download: Software Rollback Procedure Although we see you are running that version anyway. You can disable Global Settings >> General Trade Settings >> Use Server Side Bracket Orders to solve this. There will be a software update later today for the CTS order routing connection on the server to solve this. In newer versions, the quantity of the child orders is now always 0 but the server does not expect that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-22 17:58:59
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