Support Board
Date/Time: Fri, 17 Jan 2025 20:42:33 +0000
CQG fix disconnections 20 December - multiple times - anyone else?
View Count: 844
| [2017-12-20 19:45:12] |
| User13668 - Posts: 294 |
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Anyone else suffer from at least 10 short disconnections from CQG Fix connection today USA ET? This is the message in my SC log: CQG WebSocket socket (111) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-12-20 02:33:42 Mine occurred at: 2:22, 2:34, 3:18, 3:25, 3:33, 3:39, 3:54, 4:24, 6:52, and 10:29 - all am (not pm) and USA ET. I know it is nothing at my end as my fibre internet connection has maintained a live connected state the whole time. |
| [2017-12-20 20:14:44] |
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This has already been resolved. It is a bug in Open SSL which Sierra Chart uses but we have worked around it. Update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-20 20:14:50
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