Support Board
Date/Time: Fri, 17 Jan 2025 19:56:23 +0000
Save Log As
View Count: 997
| [2017-12-15 18:42:37] |
| User28914 - Posts: 87 |
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I have a client that uses the Trade Activity Log regularly and now every time she tries to Save Log As, it crashes. Thoughts? She is on 1669. |
| [2017-12-15 19:46:32] |
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We tried this and cannot duplicate issue. We need to get the TradeActivityLog.DAT file from them. This is located in the main Sierra Chart installation folder. They can privately attach it here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-15 19:46:47
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| [2017-12-15 20:06:16] |
| User28914 - Posts: 87 |
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Attached.
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Attachment Deleted. Private File |
| [2017-12-15 23:01:05] |
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We cannot reproduce the problem. We tried saving the Trade Activity Log with the following settings at the top: All Internal Order IDs All Accounts All Symbols (non-simulated) Date Range >> From 2013-1-1 to Today Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-15 23:01:15
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