Support Board
Date/Time: Thu, 21 Nov 2024 20:49:54 +0000
Connection problem
View Count: 2229
| [2013-04-04 21:28:51] |
| madra - Posts: 109 |
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Hello, I have a file I need to upload for your inspection. It is a 'Word' file. I copied a Sierra log message about a failed execution from IB. I emailed to IB support. It does not seem that the attach file is working: Trading Message from IB: Error validating request:-'rc' : cause - GoodTilDate field is only valid with time-in-force of GTD. Error Code: 321. ServiceOrderID: 174. | 2013-04-04 11:07:25 Trading Message from IB: Can't find order with id =174. Error Code: 135. ServiceOrderID: 174. | 2013-04-04 11:09:28 Trading Message from IB: Can't find order with id =174. Error Code: 135. ServiceOrderID: 174. | 2013-04-04 11:09:35 Trading Message from IB: Error validating request:-'rc' : cause - GoodTilDate field is only valid with time-in-force of GTD. Error Code: 321. ServiceOrderID: 175. | 2013-04-04 11:41:03 Trading Message from IB: Can't find order with id =175. Error Code: 135. ServiceOrderID: 175. | 2013-04-04 11:42:31 Trading Message from IB: Error validating request:-'rc' : cause - GoodTilDate field is only valid with time-in-force of GTD. Error Code: 321. ServiceOrderID: 176. | 2013-04-04 11:46:49 Trading Message from IB: Can't find order with id =176. Error Code: 135. ServiceOrderID: 176. | 2013-04-04 11:47:13 Trading Message from IB: Can't find order with id =176. Error Code: 135. ServiceOrderID: 176. | 2013-04-04 11:47:17 Trading Message from IB: Can't find order with id =176. Error Code: 135. ServiceOrderID: 176. | 2013-04-04 11:47:18 Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: USD.CAD-CASH-IDEALPRO. Working orders will still be canceled. | 2013-04-04 11:48:24 This is the response Dear allen672 , According to the attachment your orders are being rejected because the wrong TIF is being included.In this case it seems you are sending an order from Sierra Charts and including the GoodTilDate Field but the Time-In-Force (TIF) is not GTD. To resolve this issue you would need to contact Sierra Charts and inquire how to change the TIF order attribute to "GTD". If you have any further API related questions you can call IB again for additional assistance. Regards, -Angel IB API Support I would be grateful to know how to correct this Thank you charlie |
 Trading Message from IB.docx - Attached On 2013-04-04 21:19:19 UTC - Size: 17.96 KB - 1192 views Attachment Deleted. Attachment Deleted. |
| [2013-04-04 21:44:29] |
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This has already been solved several months ago. Please update Sierra Chart by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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