Support Board
Date/Time: Sun, 24 Nov 2024 07:54:14 +0000
@vm#
View Count: 1601
| [2013-09-17 13:27:27] |
| User28317 - Posts: 149 |
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I CAN'T GET A CHART GOING USING THE VOLATILITY INDEX TO WORK. I USED MONTHLY AND THE STANDARD SYMBOL AND IT IS JUST NOT WORKING. THINK OR SWIM HAS OCT. 2013 (VMV2013)AND IT IS NOT WORKING ON YOUR PLATFORM.
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| [2013-09-17 17:02:40] |
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Please contact IQ Feed about this. They will help you with it. We tried that symbol and this is what we got: http://www.sierrachart.com/image.php?l=1379437338808.png Is the chart blank? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-17 17:45:14] |
| User28317 - Posts: 149 |
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Correct, The product trades all day and even by your chart the data is very sporatic. I use 5 min data so what is the problem. TD Ameritrade show a continuous feed for that future |
| [2013-09-17 18:18:33] |
| User28317 - Posts: 149 |
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The current value of the VIX /VX is 15.39 using TD ameritrade. Yours says is 14.60 an d does not have 5 minute data bars. I talked to them and they saY TALK TO YOU. VERY FRUSTRATING, THIS IS REAL MONEY. |
| [2013-09-17 19:13:30] |
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Do you want the volatility index cash market or futures? The symbol you gave is for the futures.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-17 19:22:08] |
| User28317 - Posts: 149 |
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FUTURES. /VX(VIX) OCT 2013
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| [2013-09-17 21:21:52] |
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It seems unlikely that there is a problem with the futures data from IQ Feed and this is not an actively traded futures contract. Although you may be receiving delayed futures data. We recommend using this IQ Feed symbol instead: VIX.XO Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-17 21:49:02
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