Support Board
Date/Time: Fri, 17 Jan 2025 13:47:01 +0000
Futures Data not updating
View Count: 746
| [2017-12-06 23:58:52] |
| User219422 - Posts: 1 |
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Hi there. I am new to SC. Only a few days into my demo period. My futures charts quit updating. If I disconnect then reconnect they manually update, but won't update again until I do the reconnection thing again. Forex chart working fine. I have been through all the trouble shooting on this page http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.5 Nothing seemed to work. Any other ideas? |
| [2017-12-07 04:17:12] |
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For real-time futures data, refer to the documentation here about this: Is Historical and Real-time Futures Data Included? Based on the particular Service in Sierra Chart you are using, you could not have been getting real-time futures data since you have not activated the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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