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Date/Time: Thu, 21 Nov 2024 21:10:54 +0000



correct data symbol for hang seng on IB

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[2013-04-04 18:34:26]
remynz - Posts: 17
Getting the following error when using the symbol suggested on the platform for hang seng futures with IB.. what is the code i should be using?

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\HHI-201304-HKFE.scid | 2013-04-05 07:14:43
HD Request # 642 - Downloading Intraday chart data for HHI-201304-HKFE to the file HHI-201304-HKFE.scid | 2013-04-05 07:14:43
HD Request # 642 - Requesting a total of 300 days and 0 seconds. | 2013-04-05 07:14:43
HD Request # 642 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 25833600. | 2013-04-05 07:14:43
HD Request # 642 - Requesting 1 Day of data at 30 secs with ending Date-Time at 20120609 19:24:43 GMT for HHI-201304-HKFE | 2013-04-05 07:14:43
Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 263. | 2013-04-05 07:14:44
Historical Data Symbol Error: HHI-201304-HKFE is unknown, unavailable, or improperly formatted. | 2013-04-05 07:14:44
HD Request # 642 - Error downloading historical Intraday data for HHI-201304-HKFE. The symbol was not found. | 2013-04-05 07:14:44
HD Request # 642 - Received 0 records and wrote 0 records for HHI-201304-HKFE | 2013-04-05 07:14:44
HD Request # 642 - Intraday download COMPLETE for HHI-201304-HKFE | 2013-04-05 07:14:44
Real-time intraday chart data file updates started for HHI-201304-HKFE | 2013-04-05 07:14:44

[2013-04-04 18:36:59]
Sierra Chart Engineering - Posts: 104368
Look in the list of symbols again. You are looking for HSI.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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