Support Board
Date/Time: Fri, 17 Jan 2025 07:33:51 +0000
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View Count: 1139
| [2017-12-01 16:33:40] |
| WHum7812 - Posts: 23 |
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Hello: I am noticing this week that my charts are DOM's keep stalling. Also, much of the time the charts and DOM's are not in sync. Lastly, at times this week, I would put my trade on,and the DOM would freeze up for several seconds. Fortunately, when this happened, I was on the right side of the trade and even though I could not see it, I was taking profit. Much of Friday it was like this making trading impossible. |
| [2017-12-01 17:08:52] |
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If this is happening with the CTS FIX Trading service, we have heard about this from many users and we have advised them of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-01 17:52:53] |
| WHum7812 - Posts: 23 |
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Hello: I went to the link you attached in your initial response and I do pay a monthly subscription for Sierra Charts. I run a DOM with the CTS FIX data feed as well as a DOM with Rithmic. I think I need to clarify that at times it was the Charts (which I run from Rithmic) that were not keeping up to the CTS FIX data feed. At other times, it was the reverse. thank you, Ward Hum |
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