Support Board
Date/Time: Thu, 16 Jan 2025 22:08:53 +0000
BITMEX BCH Futures DOM messed up
View Count: 2628
[2017-11-23 20:13:11] |
User891094 - Posts: 11 |
Prices and Size has nothing to do with actual reality. Can you please have a look into it? |
[2017-11-23 20:41:41] |
Sierra Chart Engineering - Posts: 104368 |
Look at the same symbol on the BitMEX website and if you see an ongoing difference between what Sierra Chart shows and the BitMEX website in regards to market depth data, then provide an image the market depth data in Sierra Chart and another one from the BitMEX website at the same time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-11-23 20:54:22] |
User891094 - Posts: 11 |
Ok...thanks for the advice...it's not that I haven't done this yet. I made you another screenshot. Can you just have a look at the Bitmex site and the SC - DOM? Thanks for the great support. |
BCH again.jpg / V - Attached On 2017-11-23 20:53:07 UTC - Size: 98.76 KB - 469 views |
[2017-11-24 18:30:26] |
Sierra Chart Engineering - Posts: 104368 |
We will solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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