Support Board
Date/Time: Sun, 24 Nov 2024 04:04:07 +0000
Question for Interactive Brokers Users
View Count: 1475
| [2013-09-13 18:36:32] |
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Hello, This question is for Interactive Brokers users. After you have connected to the Trader Workstation from Sierra Chart, in the Message Log, you should see a line that says "Connected to IB Live account." if you are connecting to a live trading account. We would appreciate confirmation if this is the case. Please test on the latest version which is 1025. This relates to support for the upcoming CME market data feed we will be offering. This data feed will become available when connected to a live account and you have subscribed to the option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-14 21:37:37] |
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Disregard this. We see that a live account is not currently being detected properly and that will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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