Support Board
Date/Time: Thu, 16 Jan 2025 19:35:44 +0000
Connecting...
View Count: 720
| [2017-11-15 08:56:57] |
| User357295 - Posts: 76 |
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I can confirm that my internet connection is stable but can not connect correctly to sc. Reading Internal Order ID file. | 2017-11-15 09:54:15 Reading Trade Orders file. | 2017-11-15 09:54:15 Reading Trade Positions file. | 2017-11-15 09:54:15 Listening on UDP port 22903. | 2017-11-15 09:54:15 Software version: 1588 | 2017-11-15 09:54:15 Usage end date: 2017-12-08 | 2017-11-15 09:54:15 Enabled for: Advanced Features. | 2017-11-15 09:54:15 Enabled for: Sierra Chart Historical Data Service. | 2017-11-15 09:54:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-15 09:54:15 Current selected Data/Trading service: CQG FIX Trading | 2017-11-15 09:54:15 Chart Update Interval: 500 | 2017-11-15 09:54:15 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-11-15 09:54:15 2017-11-15 09:54:18 Local computer time | 2017-11-15 09:54:15 2017-11-15 08:54:18 Local computer time in UTC | 2017-11-15 09:54:15 2017-11-15 09:54:18 Local computer time in SC Time Zone | 2017-11-15 09:54:15 2017-11-15 08:54:15 Server time in UTC | 2017-11-15 09:54:15 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-11-15 09:54:15 Program path: C:\SierraChart\ | 2017-11-15 09:54:15 Data Files path: C:\SierraChart\Data\ | 2017-11-15 09:54:15 OS Version Number: 10.0 | 2017-11-15 09:54:15 Locale Setting: C | 2017-11-15 09:54:15 Created the DTC Protocol server. | 2017-11-15 09:54:15 DTC Protocol Server listening on port 11099. | 2017-11-15 09:54:15 Created the DTC Protocol historical data server. | 2017-11-15 09:54:15 HD Server Manager | Listening on port 11098 | 2017-11-15 09:54:15 Checking for new symbol settings for service code cqg | 2017-11-15 09:54:15 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-11-15 09:54:15 HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 204.15.192.108. | 2017-11-15 09:54:15 Symbol settings are up-to-date for cqg | 2017-11-15 09:54:19 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-15 09:54:23 CQG FIX socket (4) | Creating socket. Using TLS 1.2. | 2017-11-15 09:54:24 CQG FIX socket (4) | Connecting to IP: 208.48.16.214. | 2017-11-15 09:54:24 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-11-15 09:54:24 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-11-15 09:54:24 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-11-15 09:54:24 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-15 09:54:24 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-11-15 09:54:24 CQG FIX: Sending the Logon message. | 2017-11-15 09:54:33 CQG FIX: Sent heartbeat to server. | 2017-11-15 09:54:53 |
| [2017-11-15 18:15:46] |
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The CQG server must be having a problem or there is some other Internet connectivity issue. Let us know if you are still having an issue and we will contact CQG about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-15 18:16:03
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