Support Board
Date/Time: Thu, 16 Jan 2025 18:57:20 +0000
Sierra chart with CQG data feed
View Count: 1336
| [2017-11-13 18:17:38] |
| User391949 - Posts: 14 |
|
Hi, My Sierra Chart keeps connecting and disconnecting to my data feed. It was working fine for the whole day until now. Please advise on what the problem is. Please see below for the message log. Reading Internal Order ID file. | 2017-11-13 18:16:00 Reading Trade Orders file. | 2017-11-13 18:16:00 Reading Trade Positions file. | 2017-11-13 18:16:00 Listening on UDP port 22903. | 2017-11-13 18:16:00 Software version: 1568 | 2017-11-13 18:16:00 Uses New Spreadsheets | 2017-11-13 18:16:00 Enabled for: Advanced Features. | 2017-11-13 18:16:00 Enabled for: Advanced Features 2. | 2017-11-13 18:16:00 Enabled for: Sierra Chart Historical Data Service. | 2017-11-13 18:16:00 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-13 18:16:00 Current selected Data/Trading service: CQG FIX Trading | 2017-11-13 18:16:00 Chart Update Interval: 500 | 2017-11-13 18:16:00 Data/Trade Service Settings automatically set. | 2017-11-13 18:16:00 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2017-11-13 18:16:00 2017-11-13 18:16:03 Local computer time | 2017-11-13 18:16:00 2017-11-13 18:16:03 Local computer time in UTC | 2017-11-13 18:16:00 2017-11-13 18:16:03 Local computer time in SC Time Zone | 2017-11-13 18:16:00 2017-11-13 18:15:59 Server time in UTC | 2017-11-13 18:16:00 Local computer UTC time and Server UTC time difference: 3 seconds. | 2017-11-13 18:16:00 Program path: C:\SierraChart\ | 2017-11-13 18:16:00 Data Files path: C:\SierraChart\Data\ | 2017-11-13 18:16:00 OS Version Number: 6.2 | 2017-11-13 18:16:00 Locale Setting: C | 2017-11-13 18:16:00 Checking for new symbol settings for service code cqg | 2017-11-13 18:16:00 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:00 HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 204.15.192.108. | 2017-11-13 18:16:00 Symbol settings are up-to-date for cqg | 2017-11-13 18:16:04 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:08 CQG FIX socket (4) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:08 CQG FIX socket (4) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:08 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:08 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-11-13 18:16:09 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-11-13 18:16:09 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-11-13 18:16:09 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-13 18:16:09 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-11-13 18:16:09 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:09 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:09 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:09 CQG FIX | FCM name: AMP | 2017-11-13 18:16:09 CQG websocket socket (5) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:09 CQG websocket socket (5) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:09 CQG websocket | Opening websocket. | 2017-11-13 18:16:09 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:09 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:09 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:09 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:09 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:09 CQG FIX Trading | Logon successful. Session Token = LkGikB6jaTDDVXeB4JwHNwYNts+KI2V/e11u4jSIX+gefx3SFPzGyww2gJg7r8scfFepOhGm4da | 2017-11-13 18:16:09 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:09 Service is already connected. | 2017-11-13 18:16:10 * CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:14 Connection to the external service has been lost. | 2017-11-13 18:16:14 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:14 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:14 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:14 CQG websocket socket (5) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:16:14 CQG websocket socket (5) | Initiating close of socket by core. | 2017-11-13 18:16:14 CQG websocket | Websocket closed. | 2017-11-13 18:16:14 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:14 CQG websocket socket (5) | Sending bytes from final send buffer: 17 | 2017-11-13 18:16:14 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:14 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:14 CQG websocket socket (5) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:14 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:14 CQG FIX socket (4) | Initiating close of socket by core. | 2017-11-13 18:16:14 CQG FIX: Disconnected. | 2017-11-13 18:16:14 CQG FIX socket (4) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:14 CQG FIX socket (4) | Socket gracefully closed by remote side. | 2017-11-13 18:16:14 CQG FIX socket (4) | Closed. | 2017-11-13 18:16:14 CQG websocket socket (5) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:14 CQG websocket socket (5) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:14 CQG websocket socket (5) | Socket gracefully closed by remote side. | 2017-11-13 18:16:14 CQG websocket socket (5) | Closed. | 2017-11-13 18:16:14 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:17 CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:17 CQG FIX socket (6) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:17 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:17 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:17 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:17 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:17 CQG websocket socket (7) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:17 CQG websocket socket (7) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:17 CQG websocket | Opening websocket. | 2017-11-13 18:16:17 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:17 CQG FIX | FCM name: AMP | 2017-11-13 18:16:17 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:17 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:17 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:17 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:17 CQG FIX Trading | Logon successful. Session Token = Ig22vVRphNWj3C9KgaRG1jYp/w8vIImCtsx0eNGRarUr2N3H4QXlywjCkv7H1PFztxvRQUDi+gI | 2017-11-13 18:16:18 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:18 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:22 Connection to the external service has been lost. | 2017-11-13 18:16:22 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:22 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:22 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:22 CQG websocket socket (7) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:16:22 CQG websocket socket (7) | Initiating close of socket by core. | 2017-11-13 18:16:22 CQG websocket | Websocket closed. | 2017-11-13 18:16:22 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:22 CQG websocket socket (7) | Sending bytes from final send buffer: 17 | 2017-11-13 18:16:22 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:22 CQG websocket socket (7) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:22 CQG websocket socket (7) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:22 CQG websocket socket (7) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:22 CQG websocket socket (7) | Socket gracefully closed by remote side. | 2017-11-13 18:16:22 CQG websocket socket (7) | Closed. | 2017-11-13 18:16:22 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:22 CQG FIX socket (6) | Initiating close of socket by core. | 2017-11-13 18:16:22 CQG FIX: Disconnected. | 2017-11-13 18:16:22 CQG FIX socket (6) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:22 CQG FIX socket (6) | Socket gracefully closed by remote side. | 2017-11-13 18:16:22 CQG FIX socket (6) | Closed. | 2017-11-13 18:16:22 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:25 CQG FIX socket (8) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:25 CQG FIX socket (8) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:25 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:25 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:26 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:26 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:26 CQG websocket socket (9) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:26 CQG websocket socket (9) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:26 CQG websocket | Opening websocket. | 2017-11-13 18:16:26 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:26 CQG FIX | FCM name: AMP | 2017-11-13 18:16:26 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:26 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:26 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:26 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:26 CQG FIX Trading | Logon successful. Session Token = UU0KaxZez3dF777XB2uT695M0txNeZXkI2H7ZX1HC+sK0CUJF4wdnEHpTdHxgzJQoIkq0xi3qIo | 2017-11-13 18:16:26 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:26 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:31 Connection to the external service has been lost. | 2017-11-13 18:16:31 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:31 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:31 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:31 CQG websocket socket (9) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:16:31 CQG websocket socket (9) | Initiating close of socket by core. | 2017-11-13 18:16:31 CQG websocket | Websocket closed. | 2017-11-13 18:16:31 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:31 CQG websocket socket (9) | Sending bytes from final send buffer: 17 | 2017-11-13 18:16:31 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:31 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:31 CQG websocket socket (9) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:31 CQG websocket socket (9) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:31 CQG websocket socket (9) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:31 CQG websocket socket (9) | Socket gracefully closed by remote side. | 2017-11-13 18:16:31 CQG websocket socket (9) | Closed. | 2017-11-13 18:16:31 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:31 CQG FIX socket (8) | Initiating close of socket by core. | 2017-11-13 18:16:31 CQG FIX: Disconnected. | 2017-11-13 18:16:31 CQG FIX socket (8) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:31 CQG FIX socket (8) | Socket gracefully closed by remote side. | 2017-11-13 18:16:31 CQG FIX socket (8) | Closed. | 2017-11-13 18:16:31 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:34 CQG FIX socket (10) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:34 CQG FIX socket (10) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:34 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:34 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:35 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:35 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:35 CQG websocket socket (11) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:35 CQG websocket socket (11) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:35 CQG websocket | Opening websocket. | 2017-11-13 18:16:35 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:35 CQG FIX | FCM name: AMP | 2017-11-13 18:16:35 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:35 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:35 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:35 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:35 CQG FIX Trading | Logon successful. Session Token = peyWVp8VxJP4rCQP7eWKEOjzT5kposw7mjYEkcOS7FYzWOAuY/myl0etgZaZXmONA0QG+JTwmSJ | 2017-11-13 18:16:35 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:35 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:39 Connection to the external service has been lost. | 2017-11-13 18:16:39 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:39 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:39 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:39 CQG websocket socket (11) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:16:39 CQG websocket socket (11) | Initiating close of socket by core. | 2017-11-13 18:16:39 CQG websocket | Websocket closed. | 2017-11-13 18:16:39 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:39 CQG websocket socket (11) | Sending bytes from final send buffer: 17 | 2017-11-13 18:16:39 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:39 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:39 CQG websocket socket (11) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:39 CQG websocket socket (11) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:39 CQG websocket socket (11) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:39 CQG websocket socket (11) | Socket gracefully closed by remote side. | 2017-11-13 18:16:39 CQG websocket socket (11) | Closed. | 2017-11-13 18:16:39 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:39 CQG FIX socket (10) | Initiating close of socket by core. | 2017-11-13 18:16:39 CQG FIX: Disconnected. | 2017-11-13 18:16:39 CQG FIX socket (10) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:39 CQG FIX socket (10) | Socket gracefully closed by remote side. | 2017-11-13 18:16:39 CQG FIX socket (10) | Closed. | 2017-11-13 18:16:39 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:42 CQG FIX socket (12) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:42 CQG FIX socket (12) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:42 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:43 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:43 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:43 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:43 CQG websocket socket (13) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:43 CQG websocket socket (13) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:43 CQG websocket | Opening websocket. | 2017-11-13 18:16:43 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:43 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:43 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:43 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:43 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:43 CQG FIX | FCM name: AMP | 2017-11-13 18:16:43 CQG FIX Trading | Logon successful. Session Token = gX9XWq4BXnTBF8E6uQle+qF4ch80BK5/BBTS6TBZWz0rbcT2c3YiBz0oRTvRFDtgPEXwmxjyGMv | 2017-11-13 18:16:43 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:43 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:48 Connection to the external service has been lost. | 2017-11-13 18:16:48 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:48 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:48 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:48 CQG websocket socket (13) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:16:48 CQG websocket socket (13) | Initiating close of socket by core. | 2017-11-13 18:16:48 CQG websocket | Websocket closed. | 2017-11-13 18:16:48 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:48 CQG websocket socket (13) | Sending bytes from final send buffer: 17 | 2017-11-13 18:16:48 CQG websocket socket (13) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:48 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:48 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:48 CQG websocket socket (13) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:48 CQG websocket socket (13) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:48 CQG websocket socket (13) | Socket gracefully closed by remote side. | 2017-11-13 18:16:48 CQG websocket socket (13) | Closed. | 2017-11-13 18:16:48 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:48 CQG FIX socket (12) | Initiating close of socket by core. | 2017-11-13 18:16:48 CQG FIX: Disconnected. | 2017-11-13 18:16:48 CQG FIX socket (12) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:48 CQG FIX socket (12) | Socket gracefully closed by remote side. | 2017-11-13 18:16:48 CQG FIX socket (12) | Closed. | 2017-11-13 18:16:48 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:51 CQG FIX socket (14) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:51 CQG FIX socket (14) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:51 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:51 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:16:51 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:16:51 CQG websocket | Connecting to websocket server. | 2017-11-13 18:16:51 CQG websocket socket (15) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:51 CQG websocket socket (15) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:16:51 CQG websocket | Opening websocket. | 2017-11-13 18:16:51 CQG websocket | Sending websocket handshake. | 2017-11-13 18:16:51 CQG FIX | FCM name: AMP | 2017-11-13 18:16:51 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:16:51 CQG websocket | Web socket state is now open. | 2017-11-13 18:16:51 CQG FIX Trading | Websocket connected. | 2017-11-13 18:16:51 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:16:51 CQG FIX Trading | Logon successful. Session Token = EwJgYJq/69JuDUu7yFuT9MOocNvMvwJV7DtzWU7uNSIRlE8HiZQzPEDhv75yY2eeV3JXzOLP3Us | 2017-11-13 18:16:51 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:16:51 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:16:56 Connection to the external service has been lost. | 2017-11-13 18:16:56 CQG FIX: DisconnectFIX called. | 2017-11-13 18:16:56 CQG FIX: Sending a Logout message. | 2017-11-13 18:16:56 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:16:56 CQG websocket socket (15) | Initiating close of socket by core. | 2017-11-13 18:16:56 CQG websocket | Websocket closed. | 2017-11-13 18:16:56 CQG FIX Trading | Websocket closed. | 2017-11-13 18:16:56 CQG websocket socket (15) | Write in progress. Shutdown being delayed. | 2017-11-13 18:16:56 CQG FIX Trading | Disconnected. | 2017-11-13 18:16:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:16:56 CQG websocket socket (15) | Write has completed. Shutdown being performed. | 2017-11-13 18:16:56 CQG websocket socket (15) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:56 CQG websocket socket (15) | Socket gracefully closed by remote side. | 2017-11-13 18:16:56 CQG websocket socket (15) | Closed. | 2017-11-13 18:16:56 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:16:56 CQG FIX socket (14) | Initiating close of socket by core. | 2017-11-13 18:16:56 CQG FIX: Disconnected. | 2017-11-13 18:16:56 CQG FIX socket (14) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:16:56 CQG FIX socket (14) | Socket gracefully closed by remote side. | 2017-11-13 18:16:56 CQG FIX socket (14) | Closed. | 2017-11-13 18:16:56 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:16:59 CQG FIX socket (16) | Creating socket. Using TLS 1.2. | 2017-11-13 18:16:59 CQG FIX socket (16) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:16:59 CQG FIX: Sending the Logon message. | 2017-11-13 18:16:59 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:17:00 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:17:00 CQG websocket | Connecting to websocket server. | 2017-11-13 18:17:00 CQG websocket socket (17) | Creating socket. Using TLS 1.2. | 2017-11-13 18:17:00 CQG websocket socket (17) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:17:00 CQG FIX | FCM name: AMP | 2017-11-13 18:17:00 CQG websocket | Opening websocket. | 2017-11-13 18:17:00 CQG websocket | Sending websocket handshake. | 2017-11-13 18:17:00 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:17:00 CQG websocket | Web socket state is now open. | 2017-11-13 18:17:00 CQG FIX Trading | Websocket connected. | 2017-11-13 18:17:00 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:17:00 CQG FIX Trading | Logon successful. Session Token = ID6jF9nuYRyK5kwJJEPOKieXqL+buyiiolvuJ2jitgAf9KcILv8hrPqCv3WqesiyM8qGjAhbiMf | 2017-11-13 18:17:00 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:17:00 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:17:04 Connection to the external service has been lost. | 2017-11-13 18:17:04 CQG FIX: DisconnectFIX called. | 2017-11-13 18:17:04 CQG FIX: Sending a Logout message. | 2017-11-13 18:17:04 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:17:04 CQG websocket socket (17) | Adding bytes from final send buffer from buffered socket: 8 | 2017-11-13 18:17:04 CQG websocket socket (17) | Initiating close of socket by core. | 2017-11-13 18:17:04 CQG websocket | Websocket closed. | 2017-11-13 18:17:04 CQG FIX Trading | Websocket closed. | 2017-11-13 18:17:04 CQG websocket socket (17) | Write in progress. Shutdown being delayed. | 2017-11-13 18:17:04 CQG FIX Trading | Disconnected. | 2017-11-13 18:17:04 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:17:04 CQG websocket socket (17) | Sending bytes from final send buffer: 8 | 2017-11-13 18:17:04 CQG websocket socket (17) | Write has completed. Shutdown being performed. | 2017-11-13 18:17:04 CQG websocket socket (17) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:04 CQG websocket socket (17) | Socket gracefully closed by remote side. | 2017-11-13 18:17:04 CQG websocket socket (17) | Closed. | 2017-11-13 18:17:04 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:17:04 CQG FIX socket (16) | Initiating close of socket by core. | 2017-11-13 18:17:04 CQG FIX: Disconnected. | 2017-11-13 18:17:04 CQG FIX socket (16) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:04 CQG FIX socket (16) | Socket gracefully closed by remote side. | 2017-11-13 18:17:04 CQG FIX socket (16) | Closed. | 2017-11-13 18:17:04 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:17:07 CQG FIX socket (18) | Creating socket. Using TLS 1.2. | 2017-11-13 18:17:07 CQG FIX socket (18) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:17:07 CQG FIX: Sending the Logon message. | 2017-11-13 18:17:08 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:17:08 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:17:08 CQG websocket | Connecting to websocket server. | 2017-11-13 18:17:08 CQG websocket socket (19) | Creating socket. Using TLS 1.2. | 2017-11-13 18:17:08 CQG websocket socket (19) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:17:08 CQG websocket | Opening websocket. | 2017-11-13 18:17:08 CQG websocket | Sending websocket handshake. | 2017-11-13 18:17:08 CQG FIX | FCM name: AMP | 2017-11-13 18:17:08 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:17:08 CQG websocket | Web socket state is now open. | 2017-11-13 18:17:08 CQG FIX Trading | Websocket connected. | 2017-11-13 18:17:08 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:17:08 CQG FIX Trading | Logon successful. Session Token = szOEQ9U3LbhJ+48AFrZvdxty3yoe1eISkn89xNbsKBkm9u8RdWg3w5EeOPoaAuz/BYCK4LXLQZ/ | 2017-11-13 18:17:08 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:17:08 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:17:13 Connection to the external service has been lost. | 2017-11-13 18:17:13 CQG FIX: DisconnectFIX called. | 2017-11-13 18:17:13 CQG FIX: Sending a Logout message. | 2017-11-13 18:17:13 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:17:13 CQG websocket socket (19) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:17:13 CQG websocket socket (19) | Initiating close of socket by core. | 2017-11-13 18:17:13 CQG websocket | Websocket closed. | 2017-11-13 18:17:13 CQG FIX Trading | Websocket closed. | 2017-11-13 18:17:13 CQG websocket socket (19) | Sending bytes from final send buffer: 17 | 2017-11-13 18:17:13 CQG FIX Trading | Disconnected. | 2017-11-13 18:17:13 CQG websocket socket (19) | Write in progress. Shutdown being delayed. | 2017-11-13 18:17:13 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:17:13 CQG websocket socket (19) | Write has completed. Shutdown being performed. | 2017-11-13 18:17:13 CQG websocket socket (19) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:13 CQG websocket socket (19) | Socket gracefully closed by remote side. | 2017-11-13 18:17:13 CQG websocket socket (19) | Closed. | 2017-11-13 18:17:13 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:17:13 CQG FIX socket (18) | Initiating close of socket by core. | 2017-11-13 18:17:13 CQG FIX: Disconnected. | 2017-11-13 18:17:13 CQG FIX socket (18) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:13 CQG FIX socket (18) | Socket gracefully closed by remote side. | 2017-11-13 18:17:13 CQG FIX socket (18) | Closed. | 2017-11-13 18:17:13 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:17:16 CQG FIX socket (20) | Creating socket. Using TLS 1.2. | 2017-11-13 18:17:16 CQG FIX socket (20) | Connecting to IP: 208.48.16.214. | 2017-11-13 18:17:16 CQG FIX: Sending the Logon message. | 2017-11-13 18:17:16 CQG FIX Trading | Connected to trading server. | 2017-11-13 18:17:16 CQG FIX Trading | Connecting to server api.cqg.com | 2017-11-13 18:17:16 CQG websocket | Connecting to websocket server. | 2017-11-13 18:17:16 CQG websocket socket (21) | Creating socket. Using TLS 1.2. | 2017-11-13 18:17:16 CQG websocket socket (21) | Connecting to IP: 195.166.124.165. | 2017-11-13 18:17:16 CQG websocket | Opening websocket. | 2017-11-13 18:17:16 CQG websocket | Sending websocket handshake. | 2017-11-13 18:17:16 CQG FIX | FCM name: AMP | 2017-11-13 18:17:16 CQG websocket | Received websocket handshake acknowledgment. | 2017-11-13 18:17:16 CQG websocket | Web socket state is now open. | 2017-11-13 18:17:16 CQG FIX Trading | Websocket connected. | 2017-11-13 18:17:16 CQG FIX Trading | Sending market data logon message. | 2017-11-13 18:17:16 CQG FIX Trading | Logon successful. Session Token = XUvifMh6L3auEToVHgg22O22lsoZGuD+lOei7lRrEb8Z17D0DaeYAlkofFdqou17hpI0KwJBzD9 | 2017-11-13 18:17:17 CQG FIX Trading | Connected to data and trading server. | 2017-11-13 18:17:17 CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:17:21 Connection to the external service has been lost. | 2017-11-13 18:17:21 CQG FIX: DisconnectFIX called. | 2017-11-13 18:17:21 CQG FIX: Sending a Logout message. | 2017-11-13 18:17:21 CQG FIX Trading | Sending Web API Logoff message. | 2017-11-13 18:17:21 CQG websocket socket (21) | Adding bytes from final send buffer from buffered socket: 17 | 2017-11-13 18:17:21 CQG websocket socket (21) | Initiating close of socket by core. | 2017-11-13 18:17:21 CQG websocket | Websocket closed. | 2017-11-13 18:17:21 CQG FIX Trading | Websocket closed. | 2017-11-13 18:17:21 CQG websocket socket (21) | Sending bytes from final send buffer: 17 | 2017-11-13 18:17:21 CQG FIX Trading | Disconnected. | 2017-11-13 18:17:21 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-13 18:17:21 CQG websocket socket (21) | Write in progress. Shutdown being delayed. | 2017-11-13 18:17:21 CQG websocket socket (21) | Write has completed. Shutdown being performed. | 2017-11-13 18:17:21 CQG websocket socket (21) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:21 CQG websocket socket (21) | Socket gracefully closed by remote side. | 2017-11-13 18:17:21 CQG websocket socket (21) | Closed. | 2017-11-13 18:17:21 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-13 18:17:21 CQG FIX socket (20) | Initiating close of socket by core. | 2017-11-13 18:17:21 CQG FIX: Disconnected. | 2017-11-13 18:17:21 CQG FIX socket (20) | Shutdown started. Waiting for graceful close. | 2017-11-13 18:17:21 CQG FIX socket (20) | Socket gracefully closed by remote side. | 2017-11-13 18:17:21 CQG FIX socket (20) | Closed. | 2017-11-13 18:17:21 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-13 18:17:24 Thank you! |
| [2017-11-13 18:56:26] |
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This is the reason for the problem: CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2017-11-13 18:17:21 Make sure you are only connected once to CQG from any instances of Sierra Chart you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-13 18:56:44
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