Support Board
Date/Time: Thu, 16 Jan 2025 19:51:45 +0000
autosnap when using seconds based timeframes
View Count: 1145
| [2017-11-13 15:44:21] |
| Chucky - Posts: 18 |
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Hey guys! When I am trying to autosnap a pitchfork or a line for example on the bottom or top of a bar, the autosnap function completely missfunctions and it autosnaps on the air where price didn't trade whatsoever. Any way to fix this? Tried changing the sensitivity but didn't seem to solve the problem.
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| [2017-11-13 19:45:28] |
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What is the Tick Size of that chart set to?. Refer to: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Also your Sierra Chart account is expired. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 07:29:52] |
| Chucky - Posts: 18 |
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It’s 30 seconds as you can see on the picture. I am using another sierra login.
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| [2017-11-14 17:19:13] |
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That is not what we asked for. Review post #2 above again and provide us the requested value.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 18:03:33] |
| Chucky - Posts: 18 |
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Tick size is set to 0.000050. I provided a screenshot. Please check if it's the correct one. Thank you! |
 SierraChart_2017-11-14_19-03-05.png / V - Attached On 2017-11-14 18:03:20 UTC - Size: 14.28 KB - 298 views |
| [2017-11-14 18:12:55] |
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No, that is not what we need either. What we referred you to is the Tick Size setting in Chart >> Chart Settings: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-14 18:13:14
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| [2017-11-14 18:26:09] |
| Chucky - Posts: 18 |
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Here you go......
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| SierraChart_2017-11-14_19-25-10.png / V - Attached On 2017-11-14 18:25:59 UTC - Size: 43.34 KB - 291 views |
| [2017-11-14 18:30:10] |
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OK now this makes sense. What you see is correct. You will need to uncheck this option: Chart Settings: Adjust Tool Values to Tick Size (Chart >> Chart Settings >> Chart Drawing menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-14 18:30:19
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| [2017-11-14 18:33:49] |
| Chucky - Posts: 18 |
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Wow. It works. Thank you so much! :)
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